Voice Broadcasting is a method of delivering a recorded voice message to multiple phone numbers at once.
An IP PBX is a private branch exchange (telephone switching system within an enterprise) that switches calls between VOIP (voice over Internet Protocol or IP) users on local lines while allowing all users to share a certain number of external phone lines.
Interactive Voice Response (IVR) is an automated telephony system that interacts with callers, gathers information and routes calls to the appropriate recipient.
Telephone service facility set up to handle a large number of (usually) both inbound and outbound calls.
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