CRM Call Center

We deal with CRM call centre projects and offer advanced customization for industry-specific requirements in call center management.

CRM is an important application for businesses to manage, track, and learn about their customer management to improve the bottom-line of their business. A smart CRM application will release consolidated report on customer journey to help companies track and tap them with appropriate deals. An important marketing tool, CRM helps with lead capture, lead management and nurturing, customized reporting, inventory management, campaign management, and customer support and services. Our CRM call center solution is customized to meet your niche requirements and improve your control over your business. We load your CRM with exciting and useful features that will help in boosting transparency and performance. Here are a few highlights of the features that we add to enhance performance of your CRM application.

  • Detail call history / preview dialing – never miss a call again
  • Arrange uninterrupted audio conference
  • Inbound call management with IVRS and agent POP-UP
  • CRM call centre solution integration – call directly from your CRM with single click dialing
  • Get prompt reminders
  • Personalized user interface to improve user experience
  • Customization according to your business needs
  • Automatic call login feature for better time management
  • Call analytics and customized reports

The advantage of working with Call2diatech is that we have wide experience in the domain for offering calling solutions across industry verticals. Our years of experience in handling CRM call centre and successfully delivering our projects put us ahead of competition. Remain tension free as we take charge of your projects requirements and promise to deliver according to your expectation. Being client centric allows us to be flexible and adaptive to client requirements. With us you can enjoy :

  • Top service, smart solution, and timely delivery
  • Service of a highly skilled team with wide experience
  • Superior technical knowhow of call center CRM for mobile and mobile based interface
  • Best and constant support solution
  • Affordable and competitive price